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We have two expensive laser lights we bought last year from Bulbhead. The cords on them frayed and the copper bent, even though we carefully packed them away last year after use.

I contacted the company by phone to ask to purchase two replacement cords and was told they "don't do that." You have to buy the whole unit or nothing. Really??? I paid $80 a piece last year and used these once and this is the response I get?

They've LOST A CUSTOMER FOR LIFE and I'll be telling everyone I know NOT TO PURCHASE BULBHEAD PRODUCTS. And the customer service person was no help when I called.

Product or Service Mentioned: Bulbhead Star Shower Projector.

Reason of review: Bad quality.

Monetary Loss: $160.

Preferred solution: Two replacement power cords. .

I didn't like: Poor product quality.

Company wrote 0 private or public responses to the review from Nov 27, 2017.
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Anonymous
#1403743

Ditto broken cord

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