Looks like we have been screwed. The "surprise" does not exist.
Kind of figured that spinscrubber was a piece of junk since it took nearly six weeks for them to ship and even the online shipping records were falsified. So another example of advertising bull, I should have known. Another example of consumer beware advertising by less than honest sellers. I want my money back but they run you around the mulberry bush until you finally give up.
I get the feeling that even this pissed customer site is a *** site, we'll see! Required to state at least 100 words just to be able to file this complaint, give me a break.
Product or Service Mentioned: Bulbhead Shipping Service.
Reason of review: Not as described/ advertised.
Monetary Loss: $60.
Preferred solution: Let the company propose a solution.