Bulbhead - Sent wrong product refused to make it right
I ordered the Spin Duster 2 pack with Dust lizard. Picture said "As Seen on TV".
Made me pay extra $9.95 for Dust Lizard to get deal. Then shipping. They sent me a Spin Broom, and did not send Duster. When I called they told me would not get the two pack saying I ordered a different product.
I never saw a Spin Broom/Duster package. I clicked on each picture and paid the total $37.34. They want me to pay $10 to ship back the broom. It was Bulbhead's mistake; they should pay for the shipping.
It feels like a bait and switch. Won't deal with a dishonest company a second time.
Reason of review: Sent wrong product and won't fix it.
Monetary Loss: $37.
Preferred solution: Deliver product or service ordered.
Bulbhead Cons: Getting the wrong product and bulbhead refusing to make it right.
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Comments
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The same thing just happened to me. I ordered two spin dusters and tube cleaner attachment they arrived yesterday and was a spin broom and one spin duster without the tool and this spin duster uses batteries where the one I ordered was rechargeable.
I thought I had made a mistake.
I gave both to my daughter and WAS going to order it again but NOW I wonโt. I donโt care for playing dishonest games