Not resolved

My grandfather ordered a Starlight product from a TV commercial. After the order was processed somehow this company got his info.

They tried charging him $159.96 and said it was just a processing charge to verify his account. No it was a charge!! They have also contacted him multiple times from a (888) 561-6843 # trying to get more info from him! This is a complete SCAM!!

Please do not give out any info to the people calling you! They are only trying to steal your money!

We had to go through customer service and they kept telling us it was just to verify the account. Please be aware of who is taking info from you and what they need it for.

Reason of review: scam.

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Dear customer, BulbHead has no association with Starlight product or the Toll Free Number (888) 561-6843.

We appreciate you spreading awareness to all and we understand your concern and that is why BulbHead only accepts credit card information online or when customers reach out to us on our Toll Free Number.

BulbHead realizes the importance of our customers having confidence using credit cards online. That is why we use industry-standard encryption (256 Bit SSL) to protect the confidentiality of the information you submit during checkout and ensure that your online purchase is safe with us.

BulbHead currently uses the industry-standard SSL (Secure Sockets Layer) encryption to protect your information in transit. That means when you shop online at BulbHead, you're buying with confidence.

If at any time you feel uncomfortable providing personal information online, you may place an order toll-free by calling 800-887-2717 during the following hours....Mon - Fri 7:00 AM to 12:00 AM ET, Sat - Sun 8:00 AM to 8:00 PM ET.

**Note - Please mark this query resolved if you find this information helpful.


Then please explain the phony email YOU !! send out claiming just click hear to follow your order and tracking number. When you click on that so called "follow your order" you get a PAGE DOES NOT EXIST MESSAGE!!

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