Not resolved

I made a single purchase a year ago. They started charged my credit card every few months a $14.99 "fee" for absolutely *nothing*.

I called them and they gave me the runaround but finally said they'd cancel it. Claiming that I signed up for this mystery service that charged me every few months... they couldn't even explain what this service was! The phone call was useless, they didn't cancel anything and continued charging my card.

After about 8 months, it took my bank getting involved to make these unauthorized charges stop.

Then, several months ago I made a purchase on Amazon. I didn't realize that I was again buying from Bulbhead.... my mistake. I'll definitely pay more attention to the seller in the future!

Today I received an email confirmation for ANOTHER purchase that I didn't make!!! I've emailed them to cancel and remove me from their data base and advise that this was yet another unauthorized charge. I sincerely doubt this will have any affect whatsoever.

This company is a rip off...

they are hustlers. Unscrupulous and it should be criminal.

Product or Service Mentioned: Bulbhead Customer Care.

Reason of review: Problems with payment.

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