Bulbhead
Bulbhead Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Bulbhead reviews show a 1.8 star rating from 417 reviews, with 22% would likely recommend and 83% saying they will not reuse the service; consumers cite high price and widespread dissatisfaction.
Key Takeaways for Future Customers
- Expect recurring customer complaints about product quality and warranty enforcement.
- Many report trouble with refunds, billing discrepancies, and delayed deliveries.
- Issues with membership, auto-ship, and hard-to-reach customer service are frequent.
Negative Feedback / Risk Areas
- Warranty not honored and false advertising leading to refund requests.
- Poor customer service access, unresponsive phone support, and slow refunds.
- Order errors, missing items, and packaging and delivery problems.
Positive Feedback
Some customers received replacements and a few praised helpful agents and product performance when warranty was honored.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Bulbhead reviews show a 1.8 star rating from 417 reviews, with 22% would likely recommend and 83% saying they will not reuse the service; consumers cite high price and widespread dissatisfaction.
Key Takeaways for Future Customers
- Expect recurring customer complaints about product quality and warranty enforcement.
- Many report trouble with refunds, billing discrepancies, and delayed deliveries.
- Issues with membership, auto-ship, and hard-to-reach customer service are frequent.
Negative Feedback / Risk Areas
- Warranty not honored and false advertising leading to refund requests.
- Poor customer service access, unresponsive phone support, and slow refunds.
- Order errors, missing items, and packaging and delivery problems.
Positive Feedback
Some customers received replacements and a few praised helpful agents and product performance when warranty was honored.
Media from reviews
Turn one complaint into a collective action
Los Angeles, California
Cancellation
Too much money things included I don't want.
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Port Washington, New York
Defective hose & nozzle
The product sucks spring leaks nozzle leaks co wont stand behind it probably because it doesnt last long.
User's recommendation: Stay away
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerHoses dont work
Hoses don't work, customer service hung up on me. Don't buy aaaaahhhhhbkkkkkjjjjjggggghhggghgmmmmmtttttggggg555555
- Design
- Reliabilty
Preferred solution: Full refund
User's recommendation: Dont buy
I bought the compact hoses 3 of them and two don’t work. They do not stand behind their product even though they say 10 yr warranty
- Has original packaging but no receipt.
- Product leaks and does not last or work; it is 2.5 years old.
- The company would not stand behind the product.
I called and I have the original packaging but didnt save receipt because they said it was an excellent product and didnt think I needed it. But they would not stand behind their product So what a waste of money.
Terrible product doesnt last or work and leaks all over the place. Only 2.5 years old.
- I thought they were a good company
- Want you money and no responsibility
Preferred solution: Full refund
User's recommendation: Don’t buy this product unless you are prepared to replace it.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Louisville, Kentucky
Hose leaks
- The hose leaks again.
- No working phone; they reply by email and ask for an order number.
- Replacement under lifetime warranty is difficult.
Hose leaks again, customer service sucks. Can't even get a working phone number.
In my experience, they only respond by e-mail. They make it very difficult to ask for a replacement when I have a lifetime warranty.
They ask for an order number when they know as well as I do that I don't have it. They could just look it up with my e-mail address.
- Like the lightweight hose
- Product is defective and support system is ridiculous
Preferred solution: Replacement hose. Stand behind your product & warranty
User's recommendation: Good luck
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Louisville, Kentucky
No call just an e-mail stating they would send me my replacement
Never answered the customer service number. I did get an e-mail asking for my address to send me my replacement. We will see??
Baton Rouge, Louisiana
They are a bad company they do not honor the warranty that you buy with the product. You buy a product with a certain warranty and then they change it from being years to being 30 days.
I had a 10 year warranty on my Bulbhead copper hose with sprayer and they Bulbhead has changed it to 30 warranty with no satisfaction or compensation!
Shreveport, Louisiana
Tracking shows delivery, it package not received
It was hard to find a phone number for a human, but when I was able to, my issue was resolved to my satisfaction
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerReturned Item
- Refund of $247.10 for an item returned on Nov 20, 2025 was issued to my bank but not released.
- Credit union funds have not been released by Bulbhead.
A credit of $247.10 for an item I returned on November 20, 2025 was issued to my bank account; however, the credit union shows the funds were received but not released by Bulbhead. Release my funds so my bank can complete the transaction to put the money into my account for my use.
This needs to happen immediately or I have no alternative but to contact my congressman and the BBB. I have contacted you twice about this and you still havent released my refund!
- Take your money right away
- Refunds are very difficult to get refunded
Preferred solution: Full refund
User's recommendation: Don’t recommend ordering anything from this company.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCredit cards tried won't "support "
The phone call kept breaking up I couldn't hear the customer service rep clearly and my transaction will not go through I need help with customer service I need to order this product
Preferred solution: I just need help ordering the product the Santa star Pop up Christmas tree
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDefective item
Defective x-large brush from my horsepower pocket pony gold. They are sending me a new one. Great customer service.
User's recommendation: Get in touch with customer service they will help you
Your company is cheating the consumer with the false advertisement. I ordered an item based on the TV advertisement and got completely wrong item. I ordered the item on June and went for vacation.
- Returned from vacation; box had the wrong item.
- It did not match the advertisement.
- They said it can't be fixed due to expired warranty.
When I come back from vacation that was for month and a half. I opened the box, and it was not what I ordered based on your advertisement.
Called your company and instead of correcting this they apologized and apologized and said we can do anything because the warranty time is over. Explained to the lady that I just open it and noticed that this is a wrong item but, still rubbed the company policy to me without considering my point.
You create a big loss for your company. My friends and the TV will hear from this.
User's recommendation: Train your supervisor to what a great customer Service is
Medford, New Jersey
They do not send item when you have already paid for it and they will not cancel an order when you call them within hours of ordering , they say they cancelled the order but they take your money .
- Charges after cancellation with undisclosed final cost, refunds for out-of-stock items never received, and missing items with no compensation.
I'm wasting time. I ordered from a recording ,was not given the finale cost , called back and finally got a person who told me the cost (too high ) , cancelled the order but they took my money anyway and then charged me a dollar extra a few days later.
In the past , I ordered and paid for an item. I received a card saying they ran out of the product but would return my money . They never returned any money to me . I ordered another item .
When it arrived there were items missing ,I called them and complained and they did nothing to compensate me. Twice I lost money dealing with this company .This time I will fight to get this money back and report them !
User's recommendation: Don't buy from Bulbhead ! Wait you'll see it sold elsewhere cheaper .
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Abilene, Texas
Fair warning
- Received item is a plastic stick with brush, not TV's rotating brush.
- No battery or charger included.
- Bulbhead says they have no attachments.
Power scrubber on tv is rotating brush. Product received was plastic stick with brush.
No battery/chsrger. Bulbhead advises they dont have attachment. Battery is not an attachment- its part of product.
Useless. Deceptive advertising.
User's recommendation: Do not buy
Chandler, Arizona
Defective hose
- Called Bulbhead again for a defective hose and received a new hose.
- There was no issue with the service agent; they took care of me.
I called Bulbhead for the second time with another defective hose and the two times Ive contacted them. They have issued me a new hose.
There was never any issue with the service agent. They took care of me and thats all the customer wants.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI CAN'T reach you by telephone
- Trouble canceling membership with no email replies.
- Phone number on invoice is not working.
- I can't work due to surgery and don't need extras.
Called the company and was promised a refund but Never received
I've been trying to cancel my membership and have had no success. I've emailed, and no one reaches out.
When I try calling, the phone number on my invoice is not working. I need to have my membership canceled immediately.
I'm not working due to surgery and don't need any extras coming from my account. Thank you.
Preferred solution: Full refund
About
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BulbHead is a retail company which specializes in sales of items for home, garden, kitchen, kids, and healthy living. It was founded in February 2015. The headquarters is based in Fairfield, New Jersey, United States. BulbHead offers the following products: outdoor cooking & entertaining, electronics, kid’s toys, pet supplies, and food storage. It also provides gifts. BulbHead ships the products across the United States via USPS and FedEx carriers. Free shipping delivery option is possible. The company accepts returns for exchange and refund within 60 calendar days of the receipt date. Available payment options are Visa, MasterCard, American Express, and Discover. It is possible to use PayPal service. Order status can be tracked in personal profile on the company website.
Bulbhead is ranked 701 out of 6514 in E-commerce category
USA, Worldwide
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