Bulbhead

I purchased 250 ft pocket hoses / copper bullet. Both were left outside over the winter. Both of them have leaks

I placed an order and I was overcharged. When I cancelled my order, I did not receive my refund.

I was told to give it 48 hours, and it's been a week and I still have not received my money. I was told it was $39 with shipping, or it was $48, but I was charged $68.

They overcharged me for the horse scrubber and when I cancelled my order, they took money out of my account and did not refund me.

the copper bullet hose was a gift...when that person hooked it up it leaked like a sieve where the hose material itself connects to the copper part ...I immediately called about the problem and was told a replacement would be sent to me...as of today I have not received the replacement so I can`t tell you if is ok...if it is not I will be calling again for a refund...thank you for the follow up...Janet Wieland

Confirm my order is being filled and sent to me ref number H 973809**** horse power shower cleaner brush me

After one day

DUCK stopped working please exchange it or money back. Thank you Alice Long. Order # S02019****

Avoid this company and their products! Received a Horsepower Duck vacuum as a Christmas gift.

It worked fairly well for about a week, then died. I used the provided cord to recharge and it didn't work. Tried a few other cords, outlets, charging blocks, but still, no luck. Reached out to the company (BulbHead) and they offered absolutely no support other than to try different cords.

They refused to help me without a receipt (x-mas gift - no receipt) and said I would have to take the item back to wherever it was purchased. This is a complete junk product and company!

Ordered two hoses with spray nozzles. One hose came with the nozzle, but the other one did not, by mistake.

Contacted customer service and should be receiving the nozzle in a few weeks. Great service so far!

The worst company ever!!! So frustrating.

I tried to cancel my order 1 minute after placing it. They said on. Still got the product. BROKEN!!!

Then the extra charges!!!

They should be ashamed of themselves! Total crap and the worst customer service ever!!!

Not picking up dog hair or pine needles. Seems to be leaking air though plug in area and not having suction as advertised. Even when I called to speak to someone I was told 1 minute wait time and hung up after 6 minutes to write you.

I am currently awaiting response from your customer service team if I dont receive the promised response from your customer service department then I will truly become a pissed off customer. On the other hand if I do receive the promised response then I will print the shipping label and attach it to the package containing my products and at that time I will contact you directly by phone in order to provide you with an accurate tracking number for the package and I will confirm the name of the shipper for your records and for complete details on my refund

They refunded me my extra charge on my shipping very grateful, thank you. Said this would be back on my card and 7 to 5 business days.

Your web site sucks did not itemize what I was wanting to purchase. Then when I called customer service you cant understand whoever youre talking to tried to stop order and could not when I ordered it.