i ordered a 50ft brass bullet pocket hose for $29.99 and got the second 50ft hose for 16.99. I received the product within 10 days of ordering, but what they sent was a pocket hose with plastic fittings and nozzle.
When i called to complain, i was offered a $10 refund. Told him i was not interested and wanted the brass fitting hose and was informed it was not available and did not know when it would be available. I then told him to send me a call tag to pick up the unwanted plastic product as this was a bait and switch operation. He put me on hold, came back and offered me a $15.00 refund.
I declined and asked him to send a call tag to have the product picked up. He put me on hold, came back and offered me a $20.00 refund. I then was adamant that he send me a call tag to return the product and give me a full refund.
Finally, he said a prepaid call tag would be mailed to me. Let's see how long that takes!!
Product or Service Mentioned: As Seen On Tv Top Brass Bullet Pocket Hose.
Reason of review: Not as described.