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i ordered a 50ft brass bullet pocket hose for $29.99 and got the second 50ft hose for 16.99. I received the product within 10 days of ordering, but what they sent was a pocket hose with plastic fittings and nozzle.

When i called to complain, i was offered a $10 refund. Told him i was not interested and wanted the brass fitting hose and was informed it was not available and did not know when it would be available. I then told him to send me a call tag to pick up the unwanted plastic product as this was a bait and switch operation. He put me on hold, came back and offered me a $15.00 refund.

I declined and asked him to send a call tag to have the product picked up. He put me on hold, came back and offered me a $20.00 refund. I then was adamant that he send me a call tag to return the product and give me a full refund.

Finally, he said a prepaid call tag would be mailed to me. Let's see how long that takes!!

Product or Service Mentioned: As Seen On Tv Top Brass Bullet Pocket Hose.

Reason of review: Not as described.

Company wrote 0 public responses to the review from May 17.
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Anonymous
#1486897

Don't order from this company they are slow at responding and getting your order to you. Go and order your items from someone else who are more efficient.

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