Not resolved

I purchased a set of Red Copper pans on 12 May and paid for 3-day shipping. One week came and went and I received nothing.

When I called their customer service number, an outsourced third-world employee answered who could barely speak English. I told them I was unhappy with their products and all they could say was "I apologize, let me look into it" and then nothing. Two weeks later, I received the pans and called to get my shipping back. Again, someone I could not understand answered and told me they credited back the entire amount since they were so late but it was not true.

My credit card was still charged and they asked for a copy of my bank statement. After sending it to them, nothing!

I called and was told the same thing and I now realize Bulbhead is a scam! BUYERS BEWARE!!!

Product or Service Mentioned: Bulbhead Shipping Service.

Reason of review: Poor customer service.

Monetary Loss: $100.

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