I bought a spin scrubber for $40.00, when I tried to use it - it never worked, wouldn't even turn on ! I sent it back, they claimed they never received the returned product even though I sent my invoice with all my information in the package so they refused to replace the product OR refund my money!!
I advised them I couldn't find my receipt from the post office and their reply was for me to track the package, etc.
It seemed like an automatic reply was sent.
Even though I sent them a copy of my credit card bill, they refused to refund or replace my product. Finally realizing my claim was going nowhere I just gave up as I'm sure many people do!
Product or Service Mentioned: Bulbhead Cleaning Brush.
Reason of review: Damaged or defective.
Monetary Loss: $40.
Preferred solution: Full refund.
Bulbhead Cons: No refund issued or replace item.