Flagstaff, Arizona
Not resolved
0 comments

Used twice and not working. Company would not refund due to 30 day we got you good policy. Gave them a chance to redeem and they refused. Communication below.

As mentioned in our previous email, your Atomic Beam Lithium Battery & Charger is outside its 30-day replacement warranty. We are sorry to inform that a replacement cannot be approved as per the warranty agreement on this product.

Best Regards,

Your BulbHead Customer Support Team

Then I will have to write a negative review along with all the others with the same issues. I’d be happy to send this one back for product development in return for one that works.

Thanks for contacting the BulbHead Support Team!

We are sorry to inform you that the Atomic Beam Lithium Battery & Charger comes with a Limited 30 Days Replacement Warranty. We would like to make the necessary adjustment at no charge to you, but, unfortunately, the warranty is expired.

Should you have any further questions or concerns, feel free to contact us by responding to this email or calling us at 800-887-2717, Mon - Fri 7:00 AM to 12:00 AM ET or Sat-Sun 8:00 AM to 8:00 PM ET.

Best Regards,

Your BulbHead Customer Support Team

Product not working.

Battery charges and all connections look good BUT no light.

I used the product one time and pulled it back out for hunting last week.

The indicator light is red when charged.

Product or Service Mentioned: Bulbhead Customer Care.

Reason of review: Return, Exchange or Cancellation Policy.

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