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Received my red copper pot but have to send it back because of a bent handle.. Bulb wrap doesn't hold to their advertisement.

Now it will cost me $$$$ to send it back and won't get my surprise gift that was promised. This will teach the company TO NOT USE BUBBLE WRAP., I know I'm wasting my time complaining like this, but I am sick and tired of being scammed by large companies. I sent a couple of Christmas out with bubble wrap and now I'm worried that they were damaged. I am waiting to hear from my relatives regarding the delivery of bubble wrapped presents.

NOT A HAPPY CUSTOMER.

BEVERLY OUBRE P.O, BOX 686 GRAMERCY, LA. 70052

Product or Service Mentioned: Red Copper Frying Pan.

Reason of review: Damaged or defective.

Monetary Loss: $32.

Preferred solution: Full refund.

Bulbhead Cons: False claim advertisement and damaged product using bubble wrap.

  • Fraudulent offers
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Anonymous
#1270306

Same here Ought to be ashamed not good for your company !!!

bulbhead.comCares
#1264578

We are sorry to hear about your issue and would like to help.

All our products are covered with a 60 day money back guarantee.

Most importantly, we will never ask our customers to pay to return a product they have received damaged during shipment.

All we will need is proof of the damage such as a picture (which is of-course important for us to review for corrective actions) and send a replacement.

You can email your concern to customersupport@bulbhead.com with your order number and we will get back to you after reviewing your order. Thank you for your feedback.

** Please mark this query resolved if you find this information helpful**