My order was placed through Bulbhead.com and shipping information listed on this website states that if my order was placed by 12/18/2016 I would receive my order by 12/25/2016. My order was placed on 12/14/2016 and when I checked the shipping tracker my package will not arrive until 12/29/2016.
When i called customer service, they said that the package takes 3 to 6 weeks to ship and that i was getting it early. When I explained the above, the said that my order was placed through their sister company redcopperpan. That is an incorrect information as I was charged by Bulbhead.
When I told them this was false advertising, the response i was given was no it is not. Really?!?
Product or Service Mentioned: Bulbhead Shipping Service.
Reason of review: Problem with delivery.
Preferred solution: Deliver product or service ordered.