I have read several reviews where people could not reach BulbHead to redeem their gift coupon. It took several attempts but I finally was successful.
Unfortunately the service representative must work in a very cramped call center as the background noise made it hard to understand her. We eventually completed the gift redemption. A phone number, if you are having trouble reaching them through the website is 1 (800) 877-2717. The choices I was given were a $10 coupon off a future purchase or a gift of glue (assuming I heard her correctly).
I took the glue as I have read several accounts where people had difficulty redeeming the discount. Good Luck with your redemption.
Product or Service Mentioned: Bulbhead Gift Coupon.
Reason of review: Poor customer service.
Preferred solution: Please improve you customer service call center, the background noise was too high..