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I have read several reviews where people could not reach BulbHead to redeem their gift coupon. It took several attempts but I finally was successful.

Unfortunately the service representative must work in a very cramped call center as the background noise made it hard to understand her. We eventually completed the gift redemption. A phone number, if you are having trouble reaching them through the website is 1 (800) 877-2717. The choices I was given were a $10 coupon off a future purchase or a gift of glue (assuming I heard her correctly).

I took the glue as I have read several accounts where people had difficulty redeeming the discount. Good Luck with your redemption.

Product or Service Mentioned: Bulbhead Gift Coupon.

Reason of review: Poor customer service.

Preferred solution: Please improve you customer service call center, the background noise was too high..

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Shandel
#1263288

Hi! Thank you for your feedback and we are sorry to hear about your experience. We hope you will enjoy your surprise gift.

** Please mark this query resolved if you find this information helpful**

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