I ordered their Star Shower Christmas lights. After about 3 weeks I called and asked where my package was.
They said 6-8 weeks. Which would put delivery at after the holidays. Lol so I asked "Anthony" to cancel my order (I could barely understand him with his thick Indian accent) he cancels my order and I asked for an email confirmation of my $ being refunded. He said "my word is your confirmation." Guess what?
My acct was charged! So I had to file a complaint with my credit card company and get my money back. And guess what? I got it reversed on my credit card and Bulbhead took it back!!!
My credit card company made it right.
Thank God for capital one! I'll NEVER buy from a TV again!!!
Product or Service Mentioned: Bulbhead Shipping Service.
Reason of review: Order processing issue.