Manufacturer: Bulbhead Category: Customer Care Clear all filters (3 of 3 reviews match)
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I bought the Red Copper Pan and when I opened the package there was a "FREE GIFT" coupon inside.I followed the instructions of the coupon but my browser could not connect to that exact website. What did show up was all the "pissed off consumers" comments. I just went to their 800 number and got thru to a representative who was VERY polite and courteous. She offered either a 10 dollar credit towards my next purchase or the free gift. I chose the...
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bulbhead.comCares

bulbhead.comCares Thank you very much for your appreciation!
Such positive responses motivate the Customer Support Team to provide better services to all our customers. We look forward to s...

Anonymous

Anonymous I just went through the same thing. When I called customer service, they said $10 of $20 or more purchase or a gift worth $10. They said the free gift would be a tube of super...

4.9
I liked
  • Respect and courtesy from customer service representative
#976952
Bought tree dazzler,coupon in box for free surprise gift,no website just their commerce site.My 90 yr old client ordered it over phone after seeing it on tv.phone operator bullied her and was not clear,So now I need to watch her credit card to see just what this unethical company will do.After reading reviews of elderly cards being charged automatically based on a phone order that was not clear now I think this company needs to be reported for...
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Anonymous

Anonymous Totally fraudulent company, DO not buy anything from them!

1.0
I didn't like
  • Misrepresented
#935632
My 87 year old Mother in law called about a "free earrings" offer.They took her information and bankcard number, without telling her the conditions. They then proceeded to charge her account $56.00 every two weeks for additional jewelry she didn't want. When called they said by accepting the free items she agreed to the extra junk. My mother in law said they never told her anything about this when she called and thought she would be receiving...
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