Anonymous

BulbHead free gift ripoff

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Purchased the Red Copper Square Pan and in the box it was shipped in was a card that said ''free $10 gift" and to come to this site to receive the gift. Needless to say not only is there no free gift section or any way to find the free gift section on this site but after looking at the small print on the card and it says '' this free gift offer is valid 5 days after purchase''.

The sad thing is I got the ''free gift'' card 15 days after the purchase so there is no way possible to even use it. Bulbhead is a ripoff folks.

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Reason of review:
Not as described/ advertised
1 comment
Shandel Ebh

Hi! Thank you for your feedback and we are sorry to hear about your experience.

Please note that www.bulbhead.com/surprise is an active website link and a part of our official website www.bulbhead.com. It is 100% accessible from US.

You may visit the above website link to claim your free gift. In case you are facing difficulty, you may Call Us to Claim Your Free Gift at 1-800-887-2717.

** Please mark this query resolved if you find this information helpful**

Alainna Lir

NO INFORMATION

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I placed an order with BULBHEAD and cannot find any information on my order. Order # 10023**** Placed January 14, 2017.

My payment has cleared my bank but I have not received my order. i am always able to track my order with any other company but with BULBHEAD I am lost. I send messages but never receieve an e-mail response or any kind of update.. I ordered the Christmas ornaments: the bubble light display ornament and the star lit outdoor tree also the REDCOPPER $60.00 cookware plus the charge for the Christmas ornaments.

My total order was $90.00 plus. I have tried many times to get them to respond to my e-mails

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Pros:
  • Respect and courtesy from customer service representative
Cons:
  • Trouble getting hold of customer service
  • Cannot find tracking information
Reason of review:
Poor customer service
1 comment
Guest

ALL IS RESOLVED, GOOD.

Anonymous

Short Review on January&nbs-05:00;10,&nbs-05:00;2017

Bulbhead - Simple Review #1484095832
I need a flashlight please or somthing that lights up, maybe a DRONE. .please
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Anonymous

FREE GIFT ???????

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Buyers Beware. What free gift????

In my opinion this company is very dishonest which makes for a disreputable company. When I received my order there was a free gift voucher included with it. It tells you to go online and send for it. The included site takes you to a list and no where is there a place to send for your free gift.

I agree with the other reviews that have been posted for this company. If I have a free gift then why was it not just sent with my order.

Why make people jump through hoops to find it. I will not buy from them again.

View full review
Loss:
$10
Reason of review:
No promised free gift $10.00 value

Preferred solution: Let the company propose a solution

1 comment
Shandel Ebh

Hi! Thank you for your feedback and we are sorry to hear about your experience.

Please note that www.bulbhead.com/surprise is an active website link and a part of our official website www.bulbhead.com.

It is 100% accessible from US. In case you are facing difficulty, you may Call Us to Claim Your Free Gift at 1-800-887-2717.

** Please mark this query resolved if you find this information helpful**

Anonymous

Bulbhead - Spinbrushes Advertised On Television Review

looks Ordered The Spinbrush....Had Not Received As Yet...I Only Ordered 1 Brush...Checked Bank Statement...Had A Unspecified Amount Debited From my Account In The Amount Of 99.97....Called The Number Associated And It Was Bulbhead.....Had no Idea It Was Spinbrush I Ordered Per Television Commercial For 39.99..I Called And Was Told by A Lady That barely Spoke English That I Had Purchased Three Sets Of Brushes...I Told Her I Only Ordered One Set Over And Over...She Put Me on Whole And Said She Could Take 15$ Off.....I Told Her Her IWould Contact Attorney General Office...She Then Said She Would Cancel The Entire Order And Would Refund My Account in Two To Three Business Days Will Not Be Ordering From This Company Again....

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Reason of review:
Order processing issue
1 comment
Shandel Ebh

Hi!We are sorry to hear about your experience.

We can see that you have called the customer support, for further assistance you may email us your query at customersupport@bulbhead.com.

** Please mark this query resolved if you find this information helpful**

Pryce Iaf

Bulbhead Coupon Review

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I had no problem getting my $10.00 coupon when smooth as silk Thank you Bulbhead.
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Zitlaly Xlq
map-marker Pelzer, South Carolina

No way to get to free gift!!!

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Updated by user Oct 12, 2016

send my message

Original review Oct 12, 2016
Flashlight is great!!But there is no way to get to the supposed free gift valued at ten dollars. I Followed the instructions to the letter and there was nothing about any free gift. Boo Hiss !!! I am very disappointed with this situation. Furthermore, you can not enter a complaint unless it is at least one hundred words. How can someone be expected to come up with a one hundred word complaint? I feel I have been misled by Bulbhead.com in regards to the offer of a free gift.How many people have been scammed by your free gift offer that does not exist? I will be in contact with Carol Wright Gifts to let them know of this scam.



View full review
Loss:
$10
Cons:
  • Faults advertising
  • Misrepresented
Reason of review:
Problem with delivery

Preferred solution: Deliver product or service ordered

2 comments
Guest

I ran into the same issue as you did... I went to the site to get my free gift, and nothing...where in the *** is the free gift at????

Guest

Their surprise gift is $10 off your next purchase when ya buy online.

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Anonymous

Certificate for FREE GIFT

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Received the Spin Scrubber for a Christmas Gift. Inside is a coupon for a FREE GIFT. I visited the website it lists on the certificate but there is nothing about a FREE GIFT anywhere. What's the deal? Why put a certificate in the package if it's a false advertisement? Where do I go for my FREE GIFT? Is this a scam? Sure seems that way! This is a sure way to get no more business from anyone who has received this coupon in their boxes and has found out it is a false advertisement. Sure doesn't make me trust this company at all. And I have to say something so simple in 100 words or more?? Please!!
View full review
Reason of review:
False Free Gift Coupon

Preferred solution: Let the company propose a solution

1 comment
Shandel Ebh

Hi! Thank you for your feedback and we are sorry to hear about your experience.

Please note that www.bulbhead.com/surprise is an active website link and a part of our official website www.bulbhead.com. It is 100% accessible from US.

In case you are facing difficulty, you may Call Us to Claim Your Free Gift at 1-800-887-2717 or

you may email your complete shipping address to customersupport@bulbhead.com.

** Please mark this query resolved if you find this information helpful**

Anonymous

Not abe to find claim site.

Not able to find site to claim free gift, this was a Christmas gift from my 97 year old Mother in law, otherwise I would send it back fora refund. She is.

very upset that I cold not get the free gift. Why do you offer free gifts if there are no free gifts. This is just another ploy to get you to buy another like product. Shame on you.

Why do you advertise one thing and do another. You are just liike the other companys who just want your information to sell it it another company. I would rather have had another piece of cardboard with nothing on it than misinformation about a non existant free gift that you will never get.

You have wasted my time, and disapointed a dying 97 year old woman who is in hospice care and wanted to get me a gift with another gift promised . shame on you.

View full review
Reason of review:
Not as described/ advertised
1 comment
Shandel Ebh

Hi!We are sorry to hear about your experience. Please note that www.bulbhead.com/surprise is an active website link and a part of our official website www.bulbhead.com.

It is 100% accessible from US. In case you are facing difficulty, you may Call Us to Claim Your Free Gift at 1-800-887-2717.

** Please mark this query resolved if you find this information helpful**

Anonymous

Bulbhead Deal Review

nothinh yet just bought it wantinh my free gift
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Anonymous

Just plain ole BS

My wife bought me a copper skillet as a gift..it was wrapped in a heavy plastic shield jacket,inside the jacket was another package containing information on how to season and use,an advertisement to purchase a glass lid and WALA A thank you surprise free Bulbhead $10 gift..well that's where the problem begins. After unwrapping; the instructions said free gift good for only five "5" days after date of purchase..LOL. she bought it and packed it as a gift more than a week ago...never received any information from retailer when purchased and the instructions were packed inside the skillet plastic shield???? Well I decided to go into the site FOUND on the instructions .that was a disaster; no where to fill out anything to receive my free gift..mite as well used the paper to wipe my butt...plenty of other offers on the site to buy buy buy plus plenty of pissed off customer reviews ..I used skillet it works great but as of BULBHEAD: nothing but a fake and fraud starting with the Five day receipt *** knowing many will not be opened and read before the free offer five day limit runs out..give BULBHEAD a "1"on a 1-10 SCALE would give a big "0" if it went that low..and that's more than they deserve.. Do not fall for their FREE GIFT SCAM it sucks...
View full review
Loss:
$10
Reason of review:
Poor customer service

Preferred solution: Let the company propose a solution

Anonymous

Bulbhead Deal Review

Bulbhead - Simple Review #1483675471
I got my glue within 5days my 10$ free gift no problem at all
View full review
Reason of review:
Fast order processing
Anonymous

Bulbhead a piece of junk!!

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I got the Bulbhead after waiting almost a month for it to arrive. I charged it for over 36 hours.

I wanted to use it to scrub my bathroom tiles!! The charge lasted 15 minutes!! I will be sending it back and I am letting people know it is a piece of junk that will not do what I had planned on doing. I wanted to scrub my tiles!

Angry!! Do not be fooled by the ads on TV!! I will be getting in touch with the company with my complaint and asking for a refund, plus the shipping charges.... I was all ready to get my bathroom tiles and walls cleaned and I was working away on those tiles when the scrubber died on me so I could not finish the job.

I had that completely charged up and I am upset that the charge died just 15 minutes after I got the job started. Like I said it is a piece of junk and being pushed as something great to the public buying customers!!

View full review
Loss:
$40
Cons:
  • Quality of product
  • Being lied to
  • Only lasted 4 days
Reason of review:
Damaged or defective

Preferred solution: Full refund

Anonymous

Surprise Free Gift

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There is no such thing as to claim your free gift. I tried several times and can't find anything on there website about what they advertise in the red copper frying pan carton.

I just hope the frying pan is not a myth like their advertisement. I purchase two of the red copper frying pan one for myself and as a Christmas gift for my daughter.

I liked the size and the depth because I purchase another one that have no cover and is shallow regular frying pan and I love it but that company wasn't showing a larger or deeper nor one with a cover so I decided to get red copper. In the carton they have false advertisement.

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Reason of review:
Not as described/ advertised
3 comments
Guest

I found the prize- It's a $10 gift certificate for your next order. I guess that's OK if you want to buy another pan.

But I don't think that qualifies as a free gift. It IS an surprise though.

Shandel Ebh

Hi! Thank you for your feedback and we are sorry to hear about your experience.

Please note that www.bulbhead.com/surprise is an active website link and a part of our official website www.bulbhead.com.

It is 100% accessible from US. In case you are facing difficulty, you may Call Us to Claim Your Free Gift at 1-800-887-2717, or you may email your complete shipping address to customersupport@bulbhead.com.

** Please mark this query resolved if you find this information helpful**

Guest

I also bought a Red copper pan. Says free gift but do it within 5 days have tried for over a week and cant find ware they say anything to get a free gift.

Havent used the pan yet.

Hope it works like your ad says. What now?

View more comments (2)
Anonymous

Red copper pan

This product is falsely advertised by shown using metal utensils with it and even shown mixing things in the pan. When you buy the product, you find metal utensils are not recommended as they will damage the pan. The directions say do not use the lid in the oven and then the sentences later it says preheat the oven before using pan with the lid on I called the corporate office and the supervisor told me there was a misprint. He also said that they were correct in the way they advertise. I will never buy from them again and I am going to report them to the Better Business Bureau
View full review
Reason of review:
Not as described/ advertised
1 comment
Guest

Replying to the tv adv ertising where you can use metal instruments in your pan, such as an egg beater or mixer, and then in the directions, it s ays not to use metal instruments as it will damage the pan, and also misdirections on whether to use lid in oven, what is going on with this company?

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